At what point do you say I need help? When we acknowledge that we need help is when we begin to see that there is a way out. We just needed to be ready to receive the solution.
During my counseling class I realized something that released me to help others. That I don't need to "own" the person's problem that they are presenting to me and in doing that I am free to listen as long as necessary to allow the client or one speaking to come to a solution they are willing to live with. I am there to assist and facilitate with resources and tools that can be used to bring success to those involved.
Also not using the tool of counseling as a punishment for correction but as a resource to restore God's intended purpose for the individual's life.
Until next time, be blessed.